Blueair: Consumer-driven Supply Chain Case Study

A CPG supply chain perfectly in tune with empowered educated consumers

Blueair is driven by a simple question: “How many people can we help?” Answering that question with a higher number every time means the company’s logistics network has to deliver a great customer experience from start to finish. Recognizing that today’s consumers expect a menu of options, well-maintained, high-quality products and fast delivery, Blueair and LeSaint Logistics have teamed up to design a total omnichannel fulfillment solution. The solution includes air purifier assembly & sub-assembly, deep cleaning, maintenance services, product repair, testing and refurbishment, and returns management.

  • INDUSTRYConsumer Packaged Goods (CPG)
  • CHALLENGEThe ever-more educated consumer of air purification systems expect they can get exactly what they want --- and fast. "Fast" in the supply chain today means same-or-next day delivery.
  • SOLUTIONLeSaint's shared warehousing facilities in the Midwest and West Coast enables Blueair to reach 92% of consumers with same-day or next-day delivery.
  • RESULTS98.99% On-Time Shipping;
    100% Customer Returns Putaway Timelinenes
    99.88% Inventory Unit Accuracy
    Optimized Workspaces with 360LogicTM and LEAN 5S Principles
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